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Unicenter ServicePlus Service Desk

Unicenter ServicePlus Service Desk

Unicenter® ServicePlus Service Desk is a comprehensive, value-added enterprise service desk solution that manages virtually every aspect of your organization’s service ...More

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AdRem NetCrunch

Logical and physical topology maps; host/service availability and response time tracking; host/application performance monitoring via SNMP/NT/NetWare counters; notifications via email, SMS, pager, ICQ, etc; automated corrective actions; alert delay and escalation; web access; trends/reports

Perform your key monitoring duties using a single solution! AdRem NetCrunch will help you visualize, monitor, analyze and report on all aspects of your cross-platform network from one intuitive management interface. The program can notify you of problems early enough to avoid costly downtime, and even automatically resolve them without your intervention! On top of that, with NetCrunch's unified and proactive management methodology, you will be able to automate routine tasks, optimize asset utilization, and plan your network's evolution.

  • Discover and build an accurate inventory of network devices along with the services running on them.
  • Create dynamic maps of the logical and physical topologies of your network.
  • Compile user-defined network views that allow you to look at your IT infrastructure by business process, location, host type, vendor, IP address, and several other criteria.
  • Access consolidated information about the real-time health of critical systems via filters, live charts, tables, graphs and gauges.
  • Track host and service availability.
  • Setup thresholds and policies to monitor the performance of SNMP-aware devices as well as Novell NetWare and Windows systems.
  • Be alerted via e-mail, modem, pager, ICQ, SNMP trap, cell phone text message when hosts/services fail or thresholds are violated.
  • Automate remote corrective actions such as NT service restart, system reboot, and running of Windows commands, Linux scripts, or Novell NLMs.
  • Use powerful diagnostic tools including graphical traceroute, ping, port/service scanner, bandwidth scanner, and SNMP browser.
  • View live trends to identify utilization patterns and chronic bottlenecks.
  • Schedule daily, weekly, or monthly performance reports.
  • Have them emailed to specified recipients, printed, or exported to multiple formats.

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We offer a large spectrum of solutions:

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