Unicenter Desktop Management Bundle includes the following products and capabilities:

• Unicenter® Software Delivery, which builds, distributes, installs and manages software across the enterprise. Its powerful management capabilities allow you to seamlessly manage software across various systems, from desktops and servers to PDAs and mobile phones.
• Unicenter® Asset Management, a powerful solution for proactively managing IT assets in a business environment. Unicenter Asset Management provides full-featured asset tracking capabilities through automated discovery, hardware inventory, network inventory, software inventory, configuration management, software usage monitoring, license management and extensive, cross-platform reporting.
• Unicenter® Remote Control, a highly reliable and secure application for controlling and supporting Windows-based systems. This advanced solution allows IT administrators to securely access, control, view, manage and modify remote systems. It facilitates Windows server administration, help desk support, virtual training and telecommuting, enhancing the quality of services provided.

Product links:

    Product brochures
    Ask for demo or pilot

An organization's ability to succeed in today's eBusiness marketplace depends on the ongoing availability of its IT resources and its agility in the face of changing business requirements. Unicenter ServicePlus Service Desk manages virtually every aspect of an organization’s service level commitments. It automatically streamlines the identification, tracking and resolution of end-user issues and problems. Innovative knowledge tools speed the problem resolution process, ensuring improved service productivity while making end users self-sufficient. Users can access functionality via the Web and Wireless PDA interfaces. It empowers you to effectively manage calls, quickly resolve problems, share and leverage corporate knowledge, and manage critical IT assets.

Unicenter ServicePlus Service Desk is based on a powerful recording and workflow engine that maintains accountability for both system and business problems and resolutions, while tracking and monitoring service level agreements (SLAs), and managing valuable IT assets and infrastructure change. Built on a proven, reliable and highly scalable architecture, it allows service managers to focus on providing quality service solutions.

Seamless integration with a host of interrelated management tools provides unmatched functionality and flexibility that together are capable of managing all workflows associated with infrastructure management. Unicenter ServicePlus Service Desk leverages the power and functionality of Unicenter, enabling the service desk to effectively manage all organizational assets, systems, networks and people. Advanced features such as attachments, customer surveys and service level agreement management will reduce the total cost of ownership by enhancing the service desk staff’s ability to improve productivity and contain costs. Unicenter ServicePlus Service Desk is ITIL-compliant, highly scalable and runs under a fail-safe architecture. Augmented by implementation and maintenance services, Unicenter ServicePlus Service Desk is a superior solution that is unrivaled for all aspects of service and support management.

Product links:

    Product brochure
    Ask for demo or pilot

The Wily Transaction Generator (WTG) is an intelligent, programmable agent that creates metrics that help you to monitor the availability, health, and performance of web sites and services from the perspective of a user attempting to access web sites. The WTG Agent uses synthetic transactions containing a combination of FTP, HTTP, and script objects to determine the availability, round-trip response time, and content availability for specified web sites and services.

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eTrust Antivirus enables business continuity and reduces risk by delivering the knowledge and technology to help you eliminate viruses within your business. It eases antivirus administration by providing a single console for managing your heterogeneous environments, and delivers easy methods to implement, administer and update signatures. Additionally, eTrust Antivirus leverages the expertise of the CA Security Advisory team, a 24 x 7 research team operating a complex network of worldwide threat response centers.

CA has received the most Virus Bulletin 100% awards for detecting 100% of “in-the-wild” viruses of any antivirus vendor. eTrust Antivirus is also certified by ICSA Labs and West Coast Labs. For more information regarding supported platforms and technical features, please refer to the eTrust Antivirus Release 7.1 Data Sheet.

Product links:

    Product brochure
    Ask for eTrust™ Antivirus v7.1 Trial

As networks grow in size and complexity, protecting them from threats — such as low-level protocol attacks, desktop and server intrusions, and dangers posed by exploit driven attacks — becomes increasingly difficult. It is necessary to detect and block inappropriate network access to internal services and desktops, as well as outside URLs.

eTrust Intrusion Detection is a complete session security solution that incorporates three key security capabilities into one package — network intrusion detection system, session monitoring and analysis, and a URL filtering solution. eTrust Intrusion Detection defends against network attacks and helps enforce corporate security policies. This scalable, high-performance solution meets the needs of all-size networks, including high-traffic enterprise networks. Comprehensive, enterprise-ready management features include: a centralized management console that allows administrators to monitor and view their entire networks from a single workstation; consolidated event management with back-end database options; automated signature updates; and network performance optimization that is achieved with optional third-party load balancing solutions.

Product links:

    Product brochure
    Ask for trial or demo