WAN Monitoring

Ensure high availability and optimal performance of your WAN links by proactively monitoring WAN links and router performance. Resolve WAN problems quickly and avoid downtimes by identifying degradations early. Plan for future WAN requirements & minimize recurring costs.

Server Monitoring

Monitor services, URLs, event logs and traffic on servers in addition to critical Server performance metrics such as CPU, memory and Disk utilization across Windows, Linux and Unix servers.

Switch Monitoring

Manage your LAN effectively through continuous monitoring of your switches. Find out which device is connected to which port & know which ports are free. Monitor port utilization and traffic with threshold alerts. Detect potential broadcast storms and proactively prevent the same.

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Comprehensive HelpDesk

HelpDesk
A robust and easy-to-use repository to track end-user PC problems.

Service Level Agreements
Create SLAs by user / department / problem type and track compliance.

Self-Service Portal
Web-based self service portal for your employees.

HelpDesk Reports
Complete reports for Helpdesk workload and technician performance.

Knowledge Base
Searchable knowledge base to store solutions to common problems.

Track Network Problems
Automatically create tickets when network management applications send notifications.

Asset Management

Hardware/Software Inventory
Track hardware and software inventory across Windows/Linux.

Contract Management
Maintain all your support/maintenance contracts in one place.

Software License Tracking
Track license violations and ensure compliance.

Inventory Reports
Complete reports for hardware and software assets owned and used.

Purchase Order Tracking
Manage your IT purchase orders and automatically create assets from POs.

Product Catalog
Create and manage a complete list of all your assets and product types.

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Using ManageEngine OpUtils, you can troubleshoot frequent network problems such as network connectivity, availability, health, and latency of any IP node in the network. It also offers custom-made tools to manage DNS names, IP and MAC addresses, fetch details about CPU, memory, software listing and more. The SNMP tools help monitor any SNMP-enabled IP node, whereas the Cisco tools help monitor Cisco-specific devices and nodes. Graphs, charts, and tables provide real-time views of the network and system information. Results can be exported as reports in various formats such as PDF, HTML, and Excel spreadsheet. ManageEngine OpUtils is totally web-based, so there is no necessity of local installation. The IT operations staff can install the toolset in any remote system and can connect using any standard Web browser.

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It enhances the availability and security of your WLANs by continuously monitoring the network as well as the airspace. WiFi Manager can detect almost all major wireless threats including rogue attacks, intrusions, sniffers, DoS attacks, and vulnerabilities. It can also save your time by enabling you configure hundreds of access points at one click. With WiFi Manager you'll have complete control over your wireless devices as well as your airspace, and more time to focus on core IT operations.

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It is an easy-to-use software for IT Administrators and Operators managing an Internet Data Center or the IT infrastructure of an enterprise. It monitors performance and availability of the IT infrastructure and provides fault management and notification capabilities.

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